Apple TV videos stop mid-playback saying "not connected to internet"

Why are my videos stopping mid-playback? Yet, I can play the full video on my Apple app on my phone or computer


3820X,

Posted on Apr 4, 2023 09:30 AM

Reply
1 reply

Apr 7, 2023 01:06 PM in response to Somewhere_out_here

Hi Somewhere_out_here,



Thank you for using the Apple Support Communities! If your video are unexpectedly stoppin, the steps below will help:


If you can't watch or stream movies and TV shows in the Apple TV app


If the video quality is bad or it stops playing
1. If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
2. If you're using a smart TV or streaming device, turn it off and back on again. If you're using an Apple device, restart it.
3. Tap or click the download button to try downloading the movie or TV show instead.*


Hope this helps!

Have a great day.


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Apple TV videos stop mid-playback saying "not connected to internet"

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