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Level 1

4 points

I can't play videos on Apple TV

Problem playing video appears on all Apple TV programs

[Re-Titled by Moderator]

3820X,

Posted on Nov 27, 2023 5:51 PM

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Community+ 2024

Level 10

143,818 points

Posted on Nov 28, 2023 1:18 AM

3820X,

For Roku users:

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,

2. Shut off and unplug the streaming device (or Roku TV),

3. Wait 30 seconds,

4. Plug the streaming device (or Roku TV) back in,

5. Reload the Apple TV app.

Else try the Network Connection Reset, as mentioned by user Jarieta.

If the issue persists after that, then please contact the Apple Support staff for further assistance.

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