Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Abd-refai
Abd-refai Author
User level: Level 1
5 points

DATA USAGE

My iphone use so much data (both wifi & cellular ) all time

I turned off all apps and reset statistics of current period

I saw that ( documents & sync ) is too high and use so much data per minute

I didn't make any backup and still use data so much

why ?

iPhone 12 Pro Max, iOS 16

Posted on Mar 30, 2023 4:16 AM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
422,698 points

Posted on Mar 30, 2023 4:59 AM

There are several things you can do if your iPhone is using too much cellular data:

  1. Check your data usage: Go to Settings > Cellular and scroll down to see how much data each app has used. This will help you identify which apps are using the most data.
  2. Disable background app refresh: Some apps will use cellular data even when they are not in use. You can turn off this feature by going to Settings > General > Background App Refresh.
  3. Use Wi-Fi when available: Whenever possible, connect to Wi-Fi networks to avoid using cellular data.
  4. Disable automatic downloads: Go to Settings > iTunes & App Store and turn off automatic downloads for music, apps, and updates.
  5. Reduce video quality: Go to Settings > TV > Mobile Data and tick on "Automatic"
  6. Contact your carrier: If you are still using too much data, consider contacting your carrier to see if there are any data-saving plans or features available.


View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
422,698 points

Mar 30, 2023 4:59 AM in response to Abd-refai

There are several things you can do if your iPhone is using too much cellular data:

  1. Check your data usage: Go to Settings > Cellular and scroll down to see how much data each app has used. This will help you identify which apps are using the most data.
  2. Disable background app refresh: Some apps will use cellular data even when they are not in use. You can turn off this feature by going to Settings > General > Background App Refresh.
  3. Use Wi-Fi when available: Whenever possible, connect to Wi-Fi networks to avoid using cellular data.
  4. Disable automatic downloads: Go to Settings > iTunes & App Store and turn off automatic downloads for music, apps, and updates.
  5. Reduce video quality: Go to Settings > TV > Mobile Data and tick on "Automatic"
  6. Contact your carrier: If you are still using too much data, consider contacting your carrier to see if there are any data-saving plans or features available.


Reply

DATA USAGE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up