This is frustrating! All of a sudden, the images sent in text come in as HEIC! Why is that?!? I cannot open or forward images to email to convert to JPG. The HEIC images won't open. I did not change settings, so this must be an Apple OS issue! Apple needs to fix this immediately. I did not change anything on my phone and now I can't receive images.
iPhone 11, iOS 16
Hello AppleUser_Nova12,
We see that you are unable to open some files being sent via Messages on your iPhone, and we're happy to help.
The first thing to check is that MMS is enabled for your device. To confirm this, go to Settings > Messages and confirm that the switch for "MMS Messaging" is enabled.
If that doesn't help, confirm that your iOS software is up-to-date next. Check out Update your iPhone, iPad, or iPod touch for the options and steps to complete that process.
If still not showing, confirm that you have a good internet connection such as a high speed Wi-Fi service. Tap on an item to see if it will download to display.
We hope this helps!
iPhone 12 and HEIC images appearing in text messages
