Emails showing on iPhone but not on desktop
I’m asking this question for my mom.
She is helping my grandmother with her financials and medical documents.
We have my grandmother’s email address on both my mom’s iPhone and her iPad, as well as our desktop.
She is telling me that none of the emails sent to my grandmother’s email in the past 24 hours (yesterday until 3:15PM today) are showing up on our desktop computer. They are on her phone, but not on the computer.
These emails are important and she needs them in order to keep track of my grandmother’s medical appointments. Not even the emails she has archived on her phone are showing up on the desktop.
What is the reason for this happening?
iMac 27″ 5K, macOS 13.1