speaker crackling

my new iphone 14 pro max speaker crackling rattling when volume is high 100% I hear strange noise, like speaker is buzzing like old tv

iPhone 14 Pro Max, iOS 16

Posted on Mar 19, 2023 08:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 11:11 AM

Hi unknown168,


The best resource for the behavior you describe is If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker. Before contacting Apple for service, you may try the steps from this section:


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


Regards.


3 replies
Question marked as Top-ranking reply

Mar 21, 2023 11:11 AM in response to unknown168

Hi unknown168,


The best resource for the behavior you describe is If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker. Before contacting Apple for service, you may try the steps from this section:


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

speaker crackling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.