AirPods Pro doesn't flash when holding button

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AirPods Pro doesn't flash when holding button

I have followed the correct steps from the Apple website, Forgot the device with the AirPods in the case, kept them there charged to 100%, they are detected on my iPhone when I open the lid and when I follow the on-screen pairing instructions on the 2nd step "Hold button" I hold the button on the case but it has no effect on the pairing light.

I know both the AirPods and the case work. The light flashes amber/green (depending on the charge) when I remove either of the AirPods, put it back, connect or disconnect the charger. So the case doesn't need to be cleaned, and it hasn't been physically damaged. I have also tried depleting the battery to 0% and trying again to no avail.

It just doesn't flash (amber or white) when holding the button. And there's no way the only solution is to buy a replacement case for an almost fully working one for €120 Euros for just a button? There has to be a way to reset this if it's not hardware caused, or at least pair them to my MacBook with a cable.

AirPods Pro

Posted on Mar 17, 2023 07:39 AM

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Answer 1

Top-ranking reply

Brittany1416

Community Specialist

Mar 19, 2023 01:08 PM in response to -Hady-

Hi -Hady-,

If your AirPods aren't able to connect or pair to your devices, please check out the information in the following link, which may help with that issue: If your AirPods won't connect

If you can't connect to your iPhone, iPad, or iPod touch

1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.

2. Put both AirPods in the charging case and make sure that both AirPods are charging.

3. To make sure that Bluetooth is on, go to Settings > Bluetooth.

4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.

5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.

7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8. Test your AirPods. If you still can't connect, reset your AirPods.

If you need additional assistance, please contact Apple Support for help. You may be able to reach them here: Contact Apple Support

Thanks!

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AirPods Pro doesn't flash when holding button

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