Airpods pro Charging case not resetting

left airpod pro isn’t working and Ive been trying to reset my airpods pro for a while but it doesn’t seem to be resetting.

Even the case doesn’t blink from amber to white when the button is held for 15 seconds.



iPhone 13 Pro, iOS 17

Posted on May 13, 2024 06:06 PM

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Question marked as Top-ranking reply

Posted on May 14, 2024 02:36 AM

Make sure your AirPods Pro case is fully charged and clean the charging ports with a soft, dry cloth. Try resetting by holding the setup button on the back of the case for 15 seconds with the lid open; the light should flash amber then white. If the left AirPod still isn't working, clean the mesh part on it. If these steps don’t work, consider reaching out to Apple Support or visiting an Apple Store for help

2 replies
Question marked as Top-ranking reply

May 14, 2024 02:36 AM in response to Borismiranda14

Make sure your AirPods Pro case is fully charged and clean the charging ports with a soft, dry cloth. Try resetting by holding the setup button on the back of the case for 15 seconds with the lid open; the light should flash amber then white. If the left AirPod still isn't working, clean the mesh part on it. If these steps don’t work, consider reaching out to Apple Support or visiting an Apple Store for help

May 14, 2024 09:08 AM in response to Borismiranda14

Borismiranda14 wrote:

left airpod pro isn’t working and Ive been trying to reset my airpods pro for a while but it doesn’t seem to be resetting.
Even the case doesn’t blink from amber to white when the button is held for 15 seconds.

While cleaning your AirPods is certainly not a bad idea, it is unlikely to fix one that isn't working. Here's Apple's comprehensive troubleshooting guide:


If your left or right AirPod isn't working - Apple Support


See here for information on how to contact Apple Support:


AirPods Replacement, Repair, & Service - Apple Support





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Airpods pro Charging case not resetting

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