Apple carplay wont work

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Apple carplay wont work

Got a new car with apple carplay, at the beginning it did manage to connect and then after the first connection it stopped working, i tried forgetting the car from phone and to forget phone from car multiple times and reconnect them again with or without wire, restarted car and phone multiple times, ios is updated to latest version checked all carplay related settings as well as screen time restrictions, nothing solved the problem, car keep trying to connect than fails and says “couldnt connect, check your iphone”

My iphone is iphone 12, my brothers iphone (11) works flawlessly with the car, carplay is instantaneously activated when he is getting into the car, works like magic every time, only mine is not working.

what can I do to solve this? Pleaseeee

Posted on Mar 17, 2023 02:48 AM

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Answer 1

Lindsay_B.

Community Specialist

Mar 19, 2023 08:14 AM in response to eran2280

Thanks for reaching out in the Apple Support Communities eran2280,

It sounds like you have done some great isolation and troubleshooting steps so far. In addition to what you have already done, the Apple Support article If you need help with CarPlay - Apple Support provides some further steps you can take to continue troubleshooting the CarPlay connection issue.

Once you've gone through all the steps in that article, the next step would be reaching out to Apple Support directly. They will have access to the tools and resources necessary to continue investigating the CarPlay issue with you. You can reach them here: Get Support.

Enjoy the rest of your weekend.

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Apple carplay wont work

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