When I hold my AirPods case button down it just goes blank.

When i hold my button down it just goes blank. It does turn amber not white. What do i do now?


[Re-Titled by Moderator]

AirPods Pro (2nd generation)

Posted on Mar 16, 2023 05:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2023 03:13 PM

Hopefully you are simply dealing with a discharged battery which does not have enough charge to do anything useful. Connect the charging case and let it charge for several hours. If the problem persists after charging you probably need more detailed help from Apple's paid support team. Contact Apple Support to arrange getting your pods and charging case checked.


AirPods Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 16, 2023 03:13 PM in response to Sshelt22

Hopefully you are simply dealing with a discharged battery which does not have enough charge to do anything useful. Connect the charging case and let it charge for several hours. If the problem persists after charging you probably need more detailed help from Apple's paid support team. Contact Apple Support to arrange getting your pods and charging case checked.


AirPods Repair & Service - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I hold my AirPods case button down it just goes blank.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.