IPhone 14 Pro freezes on calls

Hauntedhagg Said:

"IPhone 14 Pro freezes on calls: [...]This is the first time I bought the more expensive phone and now I regret it, my husband and daughter’s new phones never freeze up."

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Why Risk a Faulty iPhone?

Perform a Service or Exchange:

As you might suspect, no one here would know the reason for this occurrence, of course. So, I recommend taking this back for a return, informing Apple (or whoever the seller is) that this appears to be a faulty device.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hauntedhagg Said:

"IPhone 14 Pro freezes on calls: Is anyone having issues with the iphone 14 Pro freezing on phone calls? I just bought mine in February 2023 and 9 times it will freeze so I cannot disconnect the call. It is just dark.[...]"

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Troubleshooting a Frozen iPhone:

Try the tips at these Apple Support links:

No Success?

Refer the the following for troubleshooting techniques...

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support