Why does my apple tv shows stop constantly
I watch apple tv on my Samsung smart tv. The shows or movies stop throughout the time i watch it. My internet speed is around 50mbps and above. i dont have this issue with other apps on my tv.
UA49MU7351,
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mario49
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Community Specialist
Hi wayneodaBruino,
For help with content from the Apple TV app stopping unexpectedly, test the first two steps below found in the article here: If you can't watch or stream movies and TV shows in the Apple TV app
"If the video quality is bad or it stops playing
- If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
- If you're using a smart TV or streaming device, turn it off and back on again. If you're using an Apple device, restart it.
- Tap or click the download button to try downloading the movie or TV show instead.*
* You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. You can download HDR content only to certain iPhone, iPad, and iPod touch models. You can't download 4K video content to any device."
There's also a note in the same article to "Make sure that your Wi-Fi router is 802.11a/g/n/ac compatible."
If the issue remains, you can test from another device or use the section "Still need help?" to report a problem or connect with Apple Support directly.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Best.