I Forgot My Screen Time Passcode

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Level 1

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I Forgot My Screen Time Passcode

We have a family iPad that my toddler likes to play on sometimes so I have Screen Time enabled so he can’t access the internet or buy anything, however, I can not for the life of me remember what the passcode is. All the sites online say to use the “forgot passcode” option but I don’t have that. My only options are “change passcode” or “turn off passcode” and both need the original passcode that I can’t remember!! I’ve tried everything I could think of and now I’m locked out for an hour. I don’t want to keep guessing and be locked out for 100 years! Please advise. Thank you!!

iPad (10th gen) WiFi

Posted on Mar 6, 2023 07:31 AM

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Answer 1

Limnos

Level 10

423,959 points

Mar 6, 2023 07:37 AM in response to PalaceHoward

How you reset a Screen Time passcode depends upon the system version you are using:

If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do if you forgot your Screen Time passcode. Click here --> If you forgot your Screen Time passcode - Apple Support

If you still have issues resetting your Screen Time passcode, contact Apple Support.

Contact - Official Apple Support

OR

If you are running a system prior to iOS 13.4, read this Apple Support document about what to do if you forgot the passcode on your iPhone, or your iPhone is disabled. Click here then select your device type if necessary --> If you forgot your iPhone passcode - Apple Support - Also has links for what to do for an iPad or an iPod touch.

This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.

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I Forgot My Screen Time Passcode

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