Disappearing subtitles

Trying to watch ‘Liaison’ on Apple TV, which contains languages English, French, Russian and Arabic. Pretty much impossible to follow as the subtitles disappear sporadically.

We have 3 months free trial of Apple TV after buying an iPad, and when it works, it’s great, but I don’t think we’ll continue the subscription when we can’t access all of the programmes.

Posted on Mar 3, 2023 12:51 PM

Reply
1 reply

Mar 5, 2023 05:17 PM in response to Wisigoth

Hi Wisigoth,


For help with subtitles in the Apple TV app, if you're using the recently purchased iPad to watch, test the steps below found in the article here: Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support


"On iPhone, iPad, or iPod touch

  1. While watching a video, tap the screen to open the playback controls.
  2. Tap the More Controls button .
  3. Choose Subtitles or Languages.
  4. Subtitles or Languages options in the Apple TV app on iPhone, iPad, or iPod touch
  5. Pick the subtitles or audio language that you want."


You can also view your automatic settings when using the section "Turn on CC or SDH by default." There are additional steps in the same article, if you're streaming from a different device or smart TV. You'll also want to be sure your iPadOS is fully updated. Update your iPhone or iPad - Apple Support


There's additional information about what services are available by country or region here: Availability of Apple Media Services. If you need steps to cancel a subscription, check the article here: If you want to cancel a subscription from Apple



Take care!

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Disappearing subtitles

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