Incomplete and bad syncing of Freeform boards across devices

I'd like to love the Freeform app, but it's just so buggy with syncing. I write/draw on the iPad Pro, then when I look at the same board on iPhone/iPad mini/Desktop sometimes handwriting is a total incomplete mess. Check screenshots.

Posted on Feb 22, 2023 08:42 PM

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Posted on Mar 14, 2023 08:33 AM

Freefrom sync from iPad to Mac is really buggy. There are too many pencil-drawn "artifacts" and incomplete sections/strokes that transfer, or do not transfer (especially when the eraser tool has been involved). I'd love to see an update to this, but for now, unusable.

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Feb 24, 2023 10:55 AM in response to Steve Isaacs

Hello Steve Isaacs,


Welcome to Apple Support Communities!

We're here to help with the Freeform app.


Let's try starting in safe mode and see if you get the same results.

Once inside safe mode, log in to your account and check if the issue is also occurring or not. Use this article for the steps to get into safe mode: How to use safe mode on your Mac


If everything is working properly in safe mode, but then is not working after you restart the Mac, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps. 


If the issue is also happening in safe mode, you will need to see if this problem occurs in a new test administrator account on your Mac. A test user will let us know if the issue is isolated to your account, or system wide. 

Change Users & Groups settings on Mac


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

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Incomplete and bad syncing of Freeform boards across devices

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