Safari webarchive file problem

Recently, old and new Safari .webarchive files will not open on my MacBook Air 2017 (Monterey 12.6.3). Instead of the archived webpage opening, Safari (16.3) produces this:



The same webarchive files still do open correctly as in the past on my desktop Mac.


I appreciate any help resolving this.



MacBook Air

Posted on Feb 20, 2023 12:49 AM

Reply
3 replies

Feb 20, 2023 02:42 PM in response to KurtzHeDead

Hi, and welcome to the Apple (user-to-user) Community


Re: Safari webarchive file problem


Wondering if you have any Safari extensions (ad-blockers etc)

or

any third-part apps (especially un-neccesary virus-checkers and the like)

installed on the MacBook Air.


If so, try turning them off, or use the uninstallers from their developers

_________________________________

Also:

Check VPN or other security software

If you installed VPN or other software that monitors or interacts with your network connections, that software could affect your use of the website or the internet. 

Learn about network issues related to VPN and other software


Above comes from Apple Support's article:

If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


All the best :-)

Feb 21, 2023 02:30 PM in response to KurtzHeDead

Thank you for your reply, and added info.


If you haven't already you could try restarting your MacBook Air.

Eg: Apple menu > restart

Simple, yet does work wonders in clearing the way on occasion.


Else:

You might want to consult the experts eg: online chat, phone, eMail etc:

via

MacBook Air Support ...

There's a "Get Support" link st the bottom of their webpage

MacBook Air - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support

Feb 20, 2023 07:51 PM in response to brbo

Thanks for the reply brbo.


Only Safari extensions I use are 1Password and Devonthink. Turned both off and restarted - no change.


No virus checkers software installed - some time ago I took a look at Malwarebytes, but removed it.


Use pretty standard 3rd party apps - Adobe apps, GraphicConverter, Carbon Copy Cloner, DropBox, and the like. No recent app installs that I can remember. 


Booted in Safe Mode with no change.


No VPN used. Apple Firewall off.


No problems connecting with the internet - web pages open normally - only saved webarchives created recently and in the past by Safari have this problem. Again my desktop Mac opens the same webarchive files normally.


My guess is that a network setting is incorrect or some system file has been corrupted.


I may be fated for a system reinstall unfortunately.

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Safari webarchive file problem

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