mac is auto pressing up or left keys

Hi Folks,

Mac air 2017 is auto pressing the up or left keys every few seconds and have to press ESC key to stop it but again it repeats every 5-10 seconds.

One of the solution said to re-install the Mac OS again, did the same too.


Can anyone assist please ?

MacBook Air 13″, macOS 12.6

Posted on Feb 18, 2023 08:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 06:06 PM

Hi AhujAmit,


Thanks for using Apple Support Communities. Sounds like you are running into an issue with your MacBook keyboard. We're happy to help. A lot of times cleaning the keyboard can resolve issues like you're describing. See how to clean your keyboard here:




1. Hold your Mac notebook at a 75-degree angle, so it's not quite vertical.

 

2. Use compressed air to spray the keyboard, or just the affected keys, in a left-to-right motion.
 

3. Rotate your Mac notebook to its right side and spray the keyboard again, from left to right.
 

4. Repeat the action, this time with your Mac notebook rotated to its left side.
 

See more about those steps here: How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


Thanks.

1 reply
Question marked as Top-ranking reply

Feb 19, 2023 06:06 PM in response to AhujAmit

Hi AhujAmit,


Thanks for using Apple Support Communities. Sounds like you are running into an issue with your MacBook keyboard. We're happy to help. A lot of times cleaning the keyboard can resolve issues like you're describing. See how to clean your keyboard here:




1. Hold your Mac notebook at a 75-degree angle, so it's not quite vertical.

 

2. Use compressed air to spray the keyboard, or just the affected keys, in a left-to-right motion.
 

3. Rotate your Mac notebook to its right side and spray the keyboard again, from left to right.
 

4. Repeat the action, this time with your Mac notebook rotated to its left side.
 

See more about those steps here: How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


Thanks.

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mac is auto pressing up or left keys

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