My iPhone 13s volume randomly gets quiet and then back to normal after a few seconds, I’ve tried turning off do not disturb mode, I’ve turned off the face thing as well. It’s starting to get extremely annoying and idk what to do

my iPhone 13 volume randomly gets quiet and then after a few seconds it goes back to normal

Posted on Feb 17, 2023 04:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 02:46 PM

Hey there Sausbucket,


Thanks for reaching out to Apple Support Communities.


If you're experiencing issues with the sound on your iPhone, try the troubleshooting steps below to help:


1. If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
2. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Contact Apple Support
If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.

If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
1. Remove all screen protectors, films, or cases from your device. 
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Take care!


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2 replies
Question marked as Top-ranking reply

Feb 19, 2023 02:46 PM in response to Sausbucket

Hey there Sausbucket,


Thanks for reaching out to Apple Support Communities.


If you're experiencing issues with the sound on your iPhone, try the troubleshooting steps below to help:


1. If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
2. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Contact Apple Support
If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.

If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
1. Remove all screen protectors, films, or cases from your device. 
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 13s volume randomly gets quiet and then back to normal after a few seconds, I’ve tried turning off do not disturb mode, I’ve turned off the face thing as well. It’s starting to get extremely annoying and idk what to do

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