iphone 14plus volume super loud randomly & volume bar will not work

This is a brand new IPhone 14Plus not even 24hours old. Unfortunately I just had to send back my first brand new iPhone 14 Plus for this EXACT issue and then this new one is doing it now too!? I have my volume set more towards the lower end usually in between low and middle. When I was scrolling through my phone I was startled by the loud text tone! I went to turn down the volume on the side and the same thing happened. The volume bar was not effecting the sound from getting lower or higher! I restarted my phone and so far it hasn’t done it but… what gives!? I don’t want this brand new phone if this is going to be an ongoing issue with the IPhone 14Plus! Is it the update or what?!

iPhone 14 Plus, iOS 17

Posted on Jan 12, 2024 12:28 AM

Reply
4 replies

Jan 12, 2024 12:32 AM in response to Cakefacebrit

Cakefacebrit wrote:

Is it the update or what?!

If the sound issue is attributed to the iOS update, it would imply that every device which underwent the iOS upgrade should experience this problem. In other words, if the root cause is indeed tied to the software update, one would expect a universal manifestation of the sound issue across all devices that were updated to the latest iOS

Jan 13, 2024 11:19 AM in response to SravanKrA

That makes sense. Thanks for your input and feedback. I’m really not sure what’s going on. It’s so upsetting because it happens randomly. I’m going to reset my phone and see if that helps but idk… I doubt it. It’s definitely weird that two brand new iPhone 14plus phones are doing this. I have saw others speak about this issue but it was for other iPhones. I really want to get to the root of the problem because I’m unsure if it’s the phone or what. Idk if I should just buy a different iPhone or switch to another phone brand. Spending so much money for these phones and it’s unfortunate there be issues like this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 14plus volume super loud randomly & volume bar will not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.