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TessaJayes Author

Level 1

4 points

Safari Not Working (greyed out) On migrated Macbook Air (2015)

I recently migrated from one MacBook air to another (exactly the same specs) but the Safari App is greyed out/crossed out with this error message:

"You can't use this version of the application (Safari 6.2) with this version of OS X (El Capitan)

You have OS X 10.11.6. The application requires OS X 12.3 or later"

But, there isn't a later version of El Capitan available.

Would downloading an earlier version of Safari help? If so, Where can I find it as I can't Safari in the App Store.

Posted on Feb 16, 2023 7:51 AM

Top-ranking reply

John Galt

Level 10

146,384 points

Posted on Feb 16, 2023 9:33 AM

Launch Safari from your new Mac's Applications folder. It will be the one incorporated with the macOS version installed on your new Mac.

From the Finder, Go > Applications

I surmise the app you are attempting to launch is an older one that may have been moved to another location, perhaps ~/Applications. If you find it there or in the Dock, you might as well drag that icon to the Trash. You cannot delete the Safari app included with macOS.

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Safari Not Working (greyed out) On migrated Macbook Air (2015)

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