Call failure on missed call

Other people’s phones, instead of displaying "missed facetime call from...me" is displaying "call failure/call failed" any ideas on how to fix this? When people miss my facetime call, they have no idea at all that I called them. i've turned on/off my phone & even done a hard reboot multiple times. i'm getting good service, so that's not the issue. help!!

Posted on Feb 14, 2023 03:25 PM

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Question marked as Top-ranking reply

Posted on Feb 15, 2023 05:05 PM

Hey aubin1,


Does it happen with multiple devices through FaceTime? Also, are you seeing missed calls without any issues?


Let's make sure that you're running the latest software of the device(s) you're experiencing this with:




Try restarting your iPhone as well by following the steps below:


How to restart your iPhone X, 11, 12, 13, or later

1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


If you're experiencing this issue with a different model iPhone, see this article: Restart your iPhone - Apple Support


Let us know how it goes!


Best regards.

1 reply
Question marked as Top-ranking reply

Feb 15, 2023 05:05 PM in response to aubin1

Hey aubin1,


Does it happen with multiple devices through FaceTime? Also, are you seeing missed calls without any issues?


Let's make sure that you're running the latest software of the device(s) you're experiencing this with:




Try restarting your iPhone as well by following the steps below:


How to restart your iPhone X, 11, 12, 13, or later

1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


If you're experiencing this issue with a different model iPhone, see this article: Restart your iPhone - Apple Support


Let us know how it goes!


Best regards.

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Call failure on missed call

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