Macbook pro cursor glitch on second display

I'm having a new persistent issue where the cursor on my second display glitches on some website interfaces. This doesn't happen on the laptop display, just the second monitor. I also haven't noticed on native apps, just websites. For example (shown in this screen recording), when trying to resize a textbox in Google Slides the cursor distorts when hovering over the corners/borders. I've tried everything I can think of...any ideas?? Details below.


Macbook Specs:

  • MacBook Pro Retina, 15-inch, Mid-2014
  • OS Big Sur 11.7.3
  • 2.5 GHz Quad-Core Intel Core i7
  • 16 GB 1600 MHz DDR3
  • NVIDIA GeForce GT 750M 2 GB


Display:

  • ASUS PB278 Display
  • 27-inch (2560 × 1440)


What I've tried to troubleshoot:

  • Restarting the Mac
  • Using different mouses
  • Switching between Chrome and Safari
  • Resetting the SMC, PRAM, NVRAM
  • Rebooting in safe mode
  • Trying different monitor cables (HDMI and Mini Display)
  • Disabling all Safari extensions

MacBook Pro Retina

Posted on Feb 10, 2023 09:16 AM

Reply
1 reply

Feb 12, 2023 03:14 PM in response to chatkins82

Hi chatkins82, We appreciate you reaching out to us.

On top of the steps you've performed, let’s test if the issue persists on a newly created user account. 

  1. "On your Mac, choose Apple menu > System Settings, then click Users & Groups  in the sidebar. (You may need to scroll down.)
  2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
  3. Click the New Account pop-up menu, then choose a type of user.
  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
  5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
  6. Click Create User."


You can use the article below as a reference.

Add a user or group on Mac


If possible, test if the issue persists on a different external monitor.

Performing this step will help further isolate the issue.


Take care!

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Macbook pro cursor glitch on second display

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