Omron bp cuff now "inactive"

My Omron blood pressure readings stopped transferring to the Health app on January 13, 2023. In data sources for BP on the health app, Omron now listed as "inactive." I've tried rebooting and also deleting and reinstalling the Omron app, and revoking and re-enabling privacy access of Omron to the Health data. Nothing has worked so far. Searching here I see a scattering of reports of suddenly "inactive" connections and not much sign of what one can do about it. It's frustrating. For now, I have to go back to exporting BP from Omron data to a CSV file. When it was working, auto transfer of BP was a great feature and it's frustrating that it suddenly stopped.

iPhone 13 Pro

Posted on Feb 7, 2023 6:43 AM

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Posted on Feb 22, 2023 3:59 PM

I discovered how to fix the problem via the Omron iPhone app. Select "More" and then "Profile" and then "app settings". At the bottom of the app settings screen there's an item that says "Share data with other apps". That was where I could reset the link to Apple Health.

2 replies

Feb 8, 2023 1:02 PM in response to guilford1639

Hey guilford1639,


We’d be happy to point you in the best direction for support on this matter. We can certainly understand how important it is for you to be able to auto-transfer your blood pressure readings to the Health app.


You’d be best supported by reaching out to Apple’s Health specialists using this link: Get Support


Thanks for using Apple Support Communities.


Take care!

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Omron bp cuff now "inactive"

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