Unable to update to tvOS 16.3 on Apple TV 4K

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Unable to update to tvOS 16.3 on Apple TV 4K

I have an Apple TV 4K (1st generation), 64GB running tvOS 16.2 that I can't get upgraded to 16.3.

I tried giving the device a full power cycle, and I still can't get it to update. A few seconds after starting to prepare the update, I get:

"The update was not successful." and "Try again later".

I also tried turning on "Get Beta Updates", but it looks like there's no newer version to try installing.

Anyone else having this problem? Normally I'd just leave it alone, but we're also having an odd issue with Apple Music where it randomly pauses and I was hoping 16.3 fixed it.

Apple TV 4K, tvOS 16

Posted on Feb 4, 2023 11:12 AM

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Answer 1

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Urquhart1244

Level 10

145,704 points

Feb 5, 2023 02:04 PM in response to Andrew_

You seem to have already done some excellent troubleshooting steps. In general, I would advise against going beta for randomly trying things, unless you love beta testing, as that can easily break other functionality that you may find important.

The support document on updating does mention:

For other issues, contact Apple Support.

The staff would be able to give advise on what to do next.

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Answer 2

Andrew_ Author

Level 1

76 points

Feb 5, 2023 04:13 PM in response to Urquhart1244

Thanks. I ended up doing a full reset which allowed the update to work. Surprisingly, the "update and reset" option didn't actually work, because it actually does an update and resets after! It's actually not nearly as painful as resetting an iPhone or iPad, and I was done the setup and relogging in to things in 15 minutes or so.

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Answer 3

Urquhart1244

Level 10

145,704 points

Feb 5, 2023 10:51 PM in response to Andrew_

Well done, alright. Enjoy v16.3!

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Unable to update to tvOS 16.3 on Apple TV 4K

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