Hello 11at,
Thank you for the clarification. We’d like to have you restart your iPhone and your Apple Watch. Many times restarting can resolve your concerns. Apple has recently released an Apple Watch and iPhone update. We recommend updating to the latest watchOS and iOS version.
Restart iPhone: Restart your iPhone - Apple Support
"How to restart your iPhone X, 11, 12, 13, or later
- Press and hold either volume button and the side button until the power-off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
- To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
Restart Apple Watch: Restart your Apple Watch - Apple Support
"How to restart your Apple Watch if you have watchOS 9
- If your Apple Watch is charging, take it off the charger.
- Press and hold the side button until you see the power button
in the upper-right corner of the display. - Tap the power button.
- Drag the Power Off slider.
- After your watch turns off, press and hold the side button again until you see the Apple logo".
Update Apple Watch: Update your Apple Watch - Apple Support
"Get ready to update
Next, check these things:
- Make sure that your iPhone is updated to the latest version of iOS.
- Make sure that your Apple Watch is at least 50 percent charged.
- Make sure that your iPhone is connected to Wi-Fi."
Update iPhone: Update your iPhone or iPad - Apple Support
"Update your iPhone or iPad wirelessly
- Back up your device using iCloud or your computer.
- Plug your device into power and connect to the internet with Wi-Fi.
- Go to Settings > General, then tap Software Update.
- If you see more than one software update option available, choose the one that you want to install.
- Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."
Let us know the results.
Take care.