How do I fix "content is not authorized error code 19623" on android apple app(Galaxy A71)? Updates are up to date, tried the force stop and restarted, none worked. The device is authorized and my Apple Music account is up to date. Any ideas would be appreciated. thanks
Hey there sodquinn,
Thanks for reaching out to the Apple Support Communities. To get started, does the issue persist after signing out and back into the Apple Music app, or if you remove and redownload the app? We do want you to be aware that if you do sign out or reinstall the Apple Music app, you would need to redownload any songs that you had downloaded to play offline.
If the issue does persist after signing out and back in, or after reinstalling the Apple Music app, then based on the information you've provided, and the steps you've gone through, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple
They would be the best option to take a closer look into the issue from here.
Take care!
Hey there sodquinn,
Thanks for reaching out to the Apple Support Communities. To get started, does the issue persist after signing out and back into the Apple Music app, or if you remove and redownload the app? We do want you to be aware that if you do sign out or reinstall the Apple Music app, you would need to redownload any songs that you had downloaded to play offline.
If the issue does persist after signing out and back in, or after reinstalling the Apple Music app, then based on the information you've provided, and the steps you've gone through, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple
They would be the best option to take a closer look into the issue from here.
Take care!
android apple app "content is not authorized error code 19623"
