Why am I receiving error code 43173 Content Not Authorized?

I am receiving error code 43173 suddenly. Even though I was listening to Apple Music earlier in the day. Why?

Posted on Sep 25, 2022 05:43 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2022 12:19 PM

Hello LRW1960,


We understand you received error 43173 when attempting to listen to Apple Music on another type of device. We'll do our best to assist with this.


If you haven't yet, it might be best to start with a basic restart of your device. Restarting often resolves simple issues.


In case the issue continues to occur, does this happen when playing specific content or any content? Does this happen on a specific Wi-Fi network or on cellular, as well? Do you have any issues signing in online and playing this content? Click here to get to the website and check: Apple Music


Hoping to hear back, take care.

1 reply
Question marked as Top-ranking reply

Sep 27, 2022 12:19 PM in response to LRW1960

Hello LRW1960,


We understand you received error 43173 when attempting to listen to Apple Music on another type of device. We'll do our best to assist with this.


If you haven't yet, it might be best to start with a basic restart of your device. Restarting often resolves simple issues.


In case the issue continues to occur, does this happen when playing specific content or any content? Does this happen on a specific Wi-Fi network or on cellular, as well? Do you have any issues signing in online and playing this content? Click here to get to the website and check: Apple Music


Hoping to hear back, take care.

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Why am I receiving error code 43173 Content Not Authorized?

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