You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

eSIM problems

My iPhone 11 Pro Max on iOS 16.3 doeS not allowed me to Add Esim. The iPhone 11 has a physical sim. I was able to do this (add Esim for traveling purposes) on Nov 2022 not sure iOS is that. Keep getting this message. Any help appreciated


iPhone 11 Pro Max

Posted on Feb 3, 2023 2:21 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2023 2:23 AM

Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup

  1. On your new iPhone, go to Settings > Cellular > Add Cellular Plan.
  2. Choose a cellular plan to transfer from another device. ... 
  3. Check for instructions on your previous iPhone to confirm the transfer.

More items...


About eSIM on iPhone - Apple Support (IN)

3 replies
Question marked as Top-ranking reply

Feb 3, 2023 2:23 AM in response to Apple_jwl

Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup

  1. On your new iPhone, go to Settings > Cellular > Add Cellular Plan.
  2. Choose a cellular plan to transfer from another device. ... 
  3. Check for instructions on your previous iPhone to confirm the transfer.

More items...


About eSIM on iPhone - Apple Support (IN)

Feb 3, 2023 3:51 AM in response to Apple_jwl

Remove the SIM card from your device then use reset all settings. open>settings>general>scrolldown, your general screen then>transfer or Reset iPhone and click reset all settings. Then register Esimcard when you activate it (Esimcard) try to put your old SIM card back in your device when you make sure Esim card is active. I hope this information helps you.

eSIM problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.