an unknown error occurred

won't backup to icloud when i manually click on backup it pops up an unknown error occurred please try again later


iPhone XR, iOS 16

Posted on Jan 31, 2023 01:09 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2023 11:25 AM

Hello Picklepop52,


We're happy to help you to get your phone to backup to iCloud.


Let's follow the steps below for help backing up your iPhone data to iCloud.


"If a message says that your last backup couldn't be completed

  1. In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi. 
  2. Go to Settings > General, then tap Software Update. Download and install any available updates for your device. 
  3. Try to back up on another Wi-Fi network.
  4. Check to make sure that you have enough iCloud storage for the backup
  5. If you still need help, contact Apple Support."


For more help with backing up to iCloud check out this article: If you can't back up to iCloud


Take care.



1 reply
Question marked as Top-ranking reply

Feb 2, 2023 11:25 AM in response to Picklepop52

Hello Picklepop52,


We're happy to help you to get your phone to backup to iCloud.


Let's follow the steps below for help backing up your iPhone data to iCloud.


"If a message says that your last backup couldn't be completed

  1. In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi. 
  2. Go to Settings > General, then tap Software Update. Download and install any available updates for your device. 
  3. Try to back up on another Wi-Fi network.
  4. Check to make sure that you have enough iCloud storage for the backup
  5. If you still need help, contact Apple Support."


For more help with backing up to iCloud check out this article: If you can't back up to iCloud


Take care.



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