I am the family organizer and while my daughter was under 18 I used this feature quite a lot with success. Now that she turned 18 I turned it off for her, but she is still asked for my permission when installing new apps. What should I do to disable this? Thanks!
iPhone 13 Pro
Hi there pricklymaster,
In order to turn off Ask to Buy, follow these steps from Approve what kids buy with Ask to Buy:
How to turn on or turn off Ask to Buy
If you're a parent or guardian, use your own device to turn on or turn off Ask to Buy.
On your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name.
5. Turn on or off Require Purchase Approval.
If you are unable to turn off this feature, please provide more details on what's happening so that we can continue to assist.
Cheers!
Hi there pricklymaster,
In order to turn off Ask to Buy, follow these steps from Approve what kids buy with Ask to Buy:
How to turn on or turn off Ask to Buy
If you're a parent or guardian, use your own device to turn on or turn off Ask to Buy.
On your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name.
5. Turn on or off Require Purchase Approval.
If you are unable to turn off this feature, please provide more details on what's happening so that we can continue to assist.
Cheers!
Thanks for the answer! However I already did that; at step 4, under Ask to Buy, unlike in your screen shot, my daughter's screen mentions "Set up purchase approvals". When I click on it:
Which indicates the feature is in fact off. However, she is still asked for permission when attempting to download from app store
Thank you, pricklymaster!
From your screenshot of her device, it doesn't look like she's part of your family group. Does her Apple ID still show in your family? Also, can you double check that the Apple ID she is signed into with her device, is the same Apple ID in your family group? We ask because from what it looks like, it appears that it is giving her the options to set up her own family sharing group.
If that is not the case, we recommend reaching out to Apple Support directly so they can look into this further for you. You can reach them by following the below link.
Contact - Official Apple Support
Have a great day.
Hi karina184! It was a screenshot of those settings on MY device where I see clearly that she is part of my family.
To recap : on my device, Settings/My name/family sharing/her profile/Ask to buy is off. On her device app download triggers the ask to buy process
Unable to turn off Ask to buy
