My daughter turned 18 so "ask to buy" no longer shows up under Family Sharing for me to turn off but it still pops up on my daughters phone whenever she tries to buy something. I no longer get the notification to approve so she can't buy anything unless I physically approve on her phone with my log in info which is a real pain.
iPhone 14 Pro Max
My daughter's screen matched mine. After a bunch of trouble shooting, Apple support had me remove my daughter from Family Sharing and re-add her. That fixed the issue.
My daughter's screen matched mine. After a bunch of trouble shooting, Apple support had me remove my daughter from Family Sharing and re-add her. That fixed the issue.
Hey tanya21045,
Thanks for that screenshot! If you tap on your daughter's name there, do you then get the option to adjust Ask to Buy settings? If Ask to Buy settings do not appear there either, contact Apple Support here: Get Support. They will have the tools to look into this more with you.
Have a great day.
Hey tanya21045,
Welcome to Apple Support Communities. We understand you're having an issue disabling Ask to Buy. It should still be available for you to turn off even after your child turns 18. To do so, follow these steps:
How to turn on or turn off Ask to Buy
If you're a parent or guardian, use your own device to turn on or turn off Ask to Buy.
On your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap Ask to Buy.
5. Tap your family member's name.
6. Use the toggle to turn on or turn off Ask to Buy.
All this and more is outlined here: Approve what kids buy with Ask to Buy - Apple Support
If that doesn't help out, contact Apple Support using this link: Get Support
Take care!
I do not see "Ask to Buy" under Family sharing. I have "Family Checklist, Subscriptions, Purchase Sharing, and Location Sharing" only.
I can't turn off "Ask to Buy".
