My iPad suddenly turned off and I tried to force to restart it by pressing and holding the Home and Sleep/Wake button but it didn't work and the screen kept in black. Any advice to fix it? Thanks.
Hello Jessie_iPad,
Thanks for reaching out to the Apple Support Communities!
For something like what you're describing, you'll want to follow the steps listed in here: If your iPad won't turn on or is frozen - Apple Support
If those don't seem to do the trick, you'll want to reach out to Apple Support directly to look in to this further and see what options you may have.
You can reach out to them here: Apple Support
Take care!
My iPad suddenly turned off and won't turn on anymore. How to fix it?
