My ipad got all of sudden shut down while I was doing something. It was fully charged, so it could not have been battery or charging issue. I have tried everything to turn it on but everything failed. Dont know what to do to turn it on back...PLEASE help.
iPhone 13 Pro Max, iOS 15
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Have you tried a forced reboot?
Restart your iPad - Apple Support
And I know you said it shouldn’t be the battery, but have you also tried to plug it in and just let it set for 30 minutes or so? See if that wakes it up.
Bethany, do you think there is any relevancy to it when you and I both faced the same issue when our ipad had shut down all of sudden?? Maybe, Apple has some software issue on ipads from their own??? Were you able to turn on back your ipad? Im not able to even though I tried everything...Do you or anyone else know how to make my ipad to get turned on??
The same exact thing happened to me today too
its been plugged in for the last 3 hours, yet still nothing... its not turning on
Wilerao wrote:
its been plugged in for the last 3 hours, yet still nothing... its not turning on
Have you followed the guidance that I have provided? If so, what happened?
No I have had no luck getting it to turn on I have tried everything
I have no luck either even though I have tried everything...
Yes, I did follow what you have suggested but nothing worked...
In following the provided guidance, when you contacted Apple Support, what additional information or guidance did you receive?
I have not been contacted by Apple yet....I have been waiting for their call...
ipad is not turning on....
