Can't add/delete account recovery contact

Hi everyone.

I have this issue where when it became available I added one contact as my recovery contact. But lately I went to Settings > My name > Password & security > Account recovery and that contact that I added doesn't show up. I tried to add the contact again and I get an error saying that it's now possible to add the recovery contact, that an error occurred while adding the recovery contact and to try again later. I tried to repeat this process multiple times on different occasions and the error message is always the same... But if I go to https://appleid.apple.com/account/manage it says that I have a recovery contact:


So now if I want to turn on Advanced Data Protection I can't because it will give an error saying that an error occurred while showing your recovery contacts and to try again later.

Anyone had this issue before?

Thank you.

Best regards.

Posted on Jan 25, 2023 05:45 AM

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Can't add/delete account recovery contact

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