I received a request to be added as account recovery contact, but when I tap on the link, it redirects me to apple web page explaining how it works, and not to the Accept Request pop-up!
iPhone 12 Pro Max
Hello MrENG.
Thank you for using Apple Support Communities. Sounds like you're getting invited to be an account recovery contact but when trying to accept the invite, it doesn't take you to the page to accept. If so, we'd like to help out. First, we need to make sure that you meed the requirements to be a recovery contact. If you don't meet these requirements, you can't be an account recovery contact: Set up an account recovery contact - Apple Support
Your device must be running iOS 15, iPadOS 15, or macOS Monterey or later.
You must be over the age of 13.
You need two-factor authentication turned on for your Apple ID.
You need a passcode set up on your device.
If everything is correctly set up on your end, try restarting your device to help refresh things: Restart your iPhone - Apple Support
We hope this information is helpful. Cheers.
Hello MrENG.
Thank you for using Apple Support Communities. Sounds like you're getting invited to be an account recovery contact but when trying to accept the invite, it doesn't take you to the page to accept. If so, we'd like to help out. First, we need to make sure that you meed the requirements to be a recovery contact. If you don't meet these requirements, you can't be an account recovery contact: Set up an account recovery contact - Apple Support
Your device must be running iOS 15, iPadOS 15, or macOS Monterey or later.
You must be over the age of 13.
You need two-factor authentication turned on for your Apple ID.
You need a passcode set up on your device.
If everything is correctly set up on your end, try restarting your device to help refresh things: Restart your iPhone - Apple Support
We hope this information is helpful. Cheers.
Thanks Vilas_S for your answer,
I do meet all the requirements on my iPhone, but it seems that the issue is related to some of my other old devices that can’t be upgraded anymore to iOS 15 or 16! Not sure, but I think that’s the reason.
Best Regards
Can’t accept account recovery contact request
