Purchased song play messed up

I purchased a song and it’s not playing right

iPhone 13 Pro Max, iOS 16

Posted on Jan 21, 2023 11:50 AM

Top-ranking reply

turingtest2

Level 10

277,729 points

Posted on Jan 21, 2023 06:49 PM

Remove the current download and then redownload, or report the issue via https://reportaproblem.apple.com/.

tt2

View in context

Similar questions

Downloaded song won’t play I have purchased and downloaded a song on iTunes. When I go to play it it either plays 5 seconds of the song or doesn’t play at all. I’ve removed the download and then downloaded it again. This has been ongoing for several months but just didn’t have time to try and fix it. What do I need to do to fix a song that does not play properly?
329 1
Cannot download/play a purchased song I recently found a song I really like but realized it wasn’t on Apple Music, but that it was on the iTunes Store. I thought this was strange but I didn’t mind paying a dollar. Now after purchasing it, I can’t put it in my playlist, stream it, or even play more than the preview. Can I fix this or should I just give up/attempt a refund?
603 1
iTunes purchased songs not authorized One or two songs on a purchased album are shorting as not authorized. Will not play on PC or phone. Can not RE download them, tab is greyed out
595 2

1 reply

Top-ranking reply

turingtest2

Level 10

277,729 points

Jan 21, 2023 06:49 PM in response to Cstaat

Remove the current download and then redownload, or report the issue via https://reportaproblem.apple.com/.

tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchased song play messed up

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up