Hello louisefromlanecove,
Let's follow the steps below and see if we can get the keyboard functioning as expected.
"If other keys don’t work
You may have accidentally set an option that changes how your keyboard operates.
- Choose Apple menu
> System Settings, click Accessibility
in the sidebar, then click Keyboard on the right. (You may need to scroll down.) Make sure Slow Keys is turned off. If Slow Keys is on, you must press and hold a key longer than usual before it’s recognised. - Choose Apple menu > System Settings, click Accessibility in the sidebar, then click Pointer Control on the right. (You may need to scroll down.) Make sure Mouse Keys is off.
- Choose Apple menu > System Settings, then click Keyboard
in the sidebar. (You may need to scroll down.) Click Edit next to Input Sources on the right, then turn on “Show Input menu in menu bar”. Open the Input menu, then make sure the correct keyboard layout is selected."
If your Mac doesn’t respond to key presses
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!