MacBook 13 pro typing random letters characters

Hi guys, My macbook 13 pro Retina (early 2015) suddenly is typing random stuff. Like when I press back key it types 'qw' for some reason instead of deleting letters. If I press any key from the bottom row Random letters gets inputted from above rows

when I click show keyboard viewer it's shows like this.

What could be the problem?

I'm running latest monterey update 12.6.7.

This is my main laptop. Please help

MacBook Pro 13″, macOS 12.6

Posted on Jul 1, 2023 3:34 AM

Reply
1 reply

Jul 4, 2023 3:17 PM in response to rakib185

rakib185 wrote:

Hi guys, My macbook 13 pro Retina (early 2015) suddenly is typing random stuff. Like when I press back key it types 'qw' for some reason instead of deleting letters. If I press any key from the bottom row Random letters gets inputted from above rows
when I click show keyboard viewer it's shows like this.

What could be the problem?
I'm running latest monterey update 12.6.7.
This is my main laptop. Please help



Compare your results with a external keyboard plugged in— this would be insightful...



Verify Full Keyboard access did not get turned on...

>System Settings>Accessibility>Keyboard



Random input can be one sign of a swelling battery impacting the keyboard/trackpad— this is not good.

Look for any exterior signs of swelling or seam separation...





Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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MacBook 13 pro typing random letters characters

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