Air Drop Not Working Since Ventura

My iPhone and MacBook Pro recognize each to share files but won't connect via Air Drop. This had been a problem in the past, but several months ago my phone started appearing in the Air Drop dialog box with both its "official" name along with a generic iPhone icon that started showing up. I could connect through the generic one going to and from the MacBook. But since installing Ventura that generic icon/option has disappeared and I'm back to the devices recognizing each other but not connecting to share files. (I can click on the icon for either one, but just get a "waiting" message.) I've tried resetting bluetooth on both devices - that helped but only temporarily.


I frequently test music mixes to Files on the phone, but now my only option is to text mp3s to myself get them there. I don't want them in Music, which I know would be another workaround. Thanks in advance for any help.

iPhone X

Posted on Jan 17, 2023 07:08 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 07:14 AM

Jesilv wrote:

My iPhone and MacBook Pro recognize each to share files but won't connect via Air Drop. This had been a problem in the past, but several months ago my phone started appearing in the Air Drop dialog box with both its "official" name along with a generic iPhone icon that started showing up. I could connect through the generic one going to and from the MacBook. But since installing Ventura that generic icon/option has disappeared and I'm back to the devices recognizing each other but not connecting to share files. (I can click on the icon for either one, but just get a "waiting" message.) I've tried resetting bluetooth on both devices - that helped but only temporarily.



Airdrop—it is not a perfect science this is for sure...

verify both WiFi & Bluetooth are turned on all devices...


verify your software is up to date…

The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



The current stable release of iOS including bug fixes, security updates is iOS 16.2

Update your iPhone or iPad - Apple Support



if no insight or resolve—

shut down an reboot all devices and try again.




ref: Use AirDrop on your Mac - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 17, 2023 07:14 AM in response to Jesilv

Jesilv wrote:

My iPhone and MacBook Pro recognize each to share files but won't connect via Air Drop. This had been a problem in the past, but several months ago my phone started appearing in the Air Drop dialog box with both its "official" name along with a generic iPhone icon that started showing up. I could connect through the generic one going to and from the MacBook. But since installing Ventura that generic icon/option has disappeared and I'm back to the devices recognizing each other but not connecting to share files. (I can click on the icon for either one, but just get a "waiting" message.) I've tried resetting bluetooth on both devices - that helped but only temporarily.



Airdrop—it is not a perfect science this is for sure...

verify both WiFi & Bluetooth are turned on all devices...


verify your software is up to date…

The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



The current stable release of iOS including bug fixes, security updates is iOS 16.2

Update your iPhone or iPad - Apple Support



if no insight or resolve—

shut down an reboot all devices and try again.




ref: Use AirDrop on your Mac - Apple Support


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Air Drop Not Working Since Ventura

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