MP3 not working when air dropped

I'm trying to transfer an MP3 via airdrop that works on my mac and my iPhone but when I airdrop it to another iPhone when it t doesn't play (sound-wise) any ideas

MacBook Pro 13″, macOS 11.7

Posted on Dec 26, 2022 05:23 AM

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2 replies

Dec 27, 2022 02:45 PM in response to HotChocolate

Hello HotChocolate,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are using AirDrop to share an audio file from your iPhone to another iPhone and it doesn't play on that iPhone with audio, but the audio file works on your iPhone and Mac. Based on this info, this is not an issue with the file but the other iPhone, so please make sure these steps are followed on the iPhone having this issue:



"1. Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."



And those steps are from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. You should also check if that iPhone is connected to a Bluetooth speaker or other audio output device that could explain why the audio is not playing from the iPhone itself. If this does not help, please give as many details as you can about the situation so we can determine next steps.


Cheers!

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MP3 not working when air dropped

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