Apple music

Can’t use my Apple Music after the IOS 16.2 update

Posted on Jan 15, 2023 10:52 AM

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1 reply

Jan 17, 2023 08:44 AM in response to Michaelesparza

Hi Michaelesparza,


Thank you for reaching out in Apple Support Communities, we'll be happy to see how we can help with the Music app. We do need to know the details of what's not working. If you could share with what happens when you try to use the app, we'll know better what steps to share.


The best steps will depend on what's happening, but restarting is a good beginning for troubleshooting most issues: Restart your iPhone - Apple Support


If you seem to be having issues with streaming or downloading, you might also want to test Apple Music on both cellular data and Wi-Fi connections.


We look forward to hearing back from you!


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