Apple TV turns itself on and off

Hi,

I bought my 4th Gen AppleTV wo mounths ago and have it connected to my Samsung TV with Anyconnect+ active. When I use it, the apple tv will constatly put itself to sleep. The control panel on the right of the box comes up with the text "sleep all devices" or something similar. When I click away it comes right back up. When I put the device to sleep it turns itself on. No matter how I turn it off it turns on after a little while, I have to unplug it to turn it off. Any advice?

Apple TV 4K, tvOS 16

Posted on Jan 14, 2023 01:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2023 12:57 PM

Hello Becka75,


Please check out this link, which outlines how to manage the sleep and wake settings for Apple TV, and may help: Sleep or wake Apple TV


"Apple TV is ready for you to watch at any time, and automatically goes to sleep after a preset period of inactivity."


If you want to adjust the delay before Apple TV goes to sleep, please check out the details from the "Set the delay before Apple TV automatically goes to sleep" part of the above link:


You can set how long Apple TV waits before automatically going to sleep.

1. Open Settings   on Apple TV.
2. Go to General > Sleep After and choose an option.


If you need additional assistance, please contact Apple Support for help. You might be able to reach Apple Support here: Contact Apple Support


Thanks!

1 reply
Question marked as Top-ranking reply

Jan 16, 2023 12:57 PM in response to Becka75

Hello Becka75,


Please check out this link, which outlines how to manage the sleep and wake settings for Apple TV, and may help: Sleep or wake Apple TV


"Apple TV is ready for you to watch at any time, and automatically goes to sleep after a preset period of inactivity."


If you want to adjust the delay before Apple TV goes to sleep, please check out the details from the "Set the delay before Apple TV automatically goes to sleep" part of the above link:


You can set how long Apple TV waits before automatically going to sleep.

1. Open Settings   on Apple TV.
2. Go to General > Sleep After and choose an option.


If you need additional assistance, please contact Apple Support for help. You might be able to reach Apple Support here: Contact Apple Support


Thanks!

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Apple TV turns itself on and off

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