Airpod Pro (Gen2) keeps disconnecting from my iPhone and Macbook Pro

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Level 1

4 points

Airpod Pro (Gen2) keeps disconnecting from my iPhone and Macbook Pro

Had my Airpod Pros for over a year with no issues and now everytime I connect them to a device, they automatically disconnect after about 5-10 seconds on both my iPhone 13 Pro Max and Macbook Pro. I’ve tried forgetting the device and adding them again with no luck. I know this has happened to people before. Is there a viable solution? Airpod firmware is on the latest 5B58.

Posted on Jan 11, 2023 08:10 PM

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Answer 1

TheLittles

Level 10

201,503 points

Jan 11, 2023 08:22 PM in response to Kaye006

Kaye006 Said:

"Airpod Pro (Gen2) keeps disconnecting from my iPhone and Macbook Pro"

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Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Start by wiggling it in your ear.

B. Charge these to 100%

C. Visit Apple Support links:

D. Verify the Balance:

Go to: Settings
Tap: General
Tap: Accessibility
Scroll Down: to Hearing
Adjust: the audio volume balance

E. Clear Out Earwax:

Go Here: How to Clean your AirPods and EarPods - Apple Support

F. Enable: Automatic Ear Detection - Apple Support

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Airpod Pro (Gen2) keeps disconnecting from my iPhone and Macbook Pro

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