Trouble with using Streaming Services

Hey everyone,


I can’t use any of the streaming apps on my phone. They all give out the problem that streaming is not possible. Switching networks and phone on/off I tried already. Nothing is working. Whether it is Yt, Netflix, Prime, Hulu, Viki - nothing at all. I deleted and installed each and every app again as well. It is highly annoying. Can someone help me out?


I took a screenshot of the issue with Netflix.


Thaank youuuu


i have an iPhone 14 pro max.

iPhone 14 Pro Max, iOS 16

Posted on Jan 11, 2023 04:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2023 07:49 AM

Most likely reasons:

  • You are in a country where streaming services are not available
  • You are not connected to Wi-Fi and you have Cellular Data (Mobile Data) off for those streaming apps
  • You are using a VPN connection (many streaming apps will not permit use of VPN)
3 replies

Jan 11, 2023 07:42 AM in response to francesca_alighieri

I am not clear where are you streaming to.


Stream video from your iPhone, iPad, or iPod touch to a TV

  1. Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV.
  2. Find the video that you want to stream.
  3. Tap AirPlay . ... 
  4. Choose your Apple TV or AirPlay 2-compatible smart TV.



Use AirPlay to stream video or mirror the screen of your ...

Jan 12, 2023 06:27 AM in response to Lawrence Finch

Well, none of the above. I am trying to stream on my phone. Mobile data is not turned off for streaming, it’s not even in the mode where quality is reduced.


Besides, I am not using an VPN, yet just a normal WiFi by Telekom Germany.

Which goes back to number 1: it would be new to me, that it is not working in Germany.


i still have the problem… and before this point arises: yes, I pay for my streaming services. And not even YouTube is working!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trouble with using Streaming Services

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.