I purchased a new iPhone 16 on Friday and unfortunately streaming apps such as Netflix and Amazon Prime are not working on my iPhone.
I’ve tried to restart the phone, I’ve tried to delete and re download the apps, I don’t use a VPN and my wifi and mobile data both seem to work.
Any ideas as to why this might be happening?
I have the same problem on iPhone 16 Pro Max. I don’t use a VPN and my wifi and mobile data both seem to work, but streaming apps (Disney, Netflix, Prime) does not work. On old 14 Pro max all apps work.
I had the same problem and it appears it's probably a defect in the backup. I have done a restore of the phone and returned the backup (exactly the same procedure as last time) and now everything works.
I am assuming this happened after you launched your new iPhone and returned the backup.
Go to Settings > General > Transfer or Reset iPhone. Tap Erase All Content and Settings. If asked, enter your iPhone passcode or Apple Account password. Tap Continue to confirm.
Then return your backup(from iCloud or Mac or other device) again to your iPhone.
Contact the streaming services support you are having issues with, unless it is Apple TV in which you may receive some help here by our community members. Otherwise they are not Apple services and as such we or Apple cannot help you.
Yes, I’ve attached a photo (from Netflix)
What happens when you try, any error messages?
Please can you tell me how to do this? Thank you
Streaming apps not working on new iPhone 16
