Issue with WD My Passport, Mac not enabling mount of a previously perfectly working external hard drive configured for Mac.
Hi,
While using Final Cut Pro yesterday, which backs up to a WD My Passport external hard drive, the program was running sluggish, so I rebooted the MAC and it stopped recognising the external drive.
This was greyed out in Disk Utility, after many attempts I have been able to run First aid, but this has been running for over2 hours. The hard drive is 5T with around 73% left of storage.
Would this be normal or is it locked?
Should I force quit?
Apple support have advised the external drive may compromised and I should reset it, but I'm loathe to lose the data stored on it - as this was my backup, if this is not the issue and the drive can be repaired.
Any ideas please???
Thank you
MacBook Pro