Sms messages do not sync between apple watch and iPhone

sms messages do not sync between Apple Watch and iPhone. iMessages are fine, but when I delete an SMS on the iPhone it remains on the watch.


Posted on Jan 7, 2023 02:47 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2023 04:32 PM

Hi cjlafond,


A great first step in addressing this concern is to follow the guidance from Notifications on your Apple Watch to mirror notifications:


"Customize your Apple Watch notification settings

  1. Open the Apple Watch app on your iPhone, then tap the My Watch tab. 
  2. Tap Notifications. 
  3. Tap an app to see its options. To use the same notification settings on apps that appear on both your Apple Watch and iPhone, tap Mirror my iPhone. Some apps allow you to customize your notifications. Tap Custom, then choose an option:
    • Allow Notifications: Notifications appear in Notification Center and your Apple Watch alerts you. 
    • Send to Notification Center: Notifications are sent directly to Notification Center without your Apple Watch alerting you.
    • Notifications Off: The app sends no notifications.

4. If you customize an app's notifications, you can also group notifications from that app. Tap Notification grouping, then choose an option: Off, Automatically, or By App."


If that is configured and the behavior persists, use Get Support to investigate further directly with Apple.


Regards.

1 reply
Question marked as Top-ranking reply

Jan 9, 2023 04:32 PM in response to cjlafond

Hi cjlafond,


A great first step in addressing this concern is to follow the guidance from Notifications on your Apple Watch to mirror notifications:


"Customize your Apple Watch notification settings

  1. Open the Apple Watch app on your iPhone, then tap the My Watch tab. 
  2. Tap Notifications. 
  3. Tap an app to see its options. To use the same notification settings on apps that appear on both your Apple Watch and iPhone, tap Mirror my iPhone. Some apps allow you to customize your notifications. Tap Custom, then choose an option:
    • Allow Notifications: Notifications appear in Notification Center and your Apple Watch alerts you. 
    • Send to Notification Center: Notifications are sent directly to Notification Center without your Apple Watch alerting you.
    • Notifications Off: The app sends no notifications.

4. If you customize an app's notifications, you can also group notifications from that app. Tap Notification grouping, then choose an option: Off, Automatically, or By App."


If that is configured and the behavior persists, use Get Support to investigate further directly with Apple.


Regards.

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Sms messages do not sync between apple watch and iPhone

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