Family member periodically loses Family status in iCloud+

There’s 5 accounts on the family plan including myself. I periodically get kicked off the icloud storage portion of the plan and my phone reverts back to the free 5GB plan. This results in me not being able to send or receive email, not being able to upload photos and documents, etc.

iCloud Drive storage seems to be the only thing effected.

all other services work as expected (news, arcade, music, TV). This happens about an hour after it starts sharing it with me, my bf has to go into his family sharing settings, as he is the organizer, and choose again to start sharing with me.

I have seen a few posts about this kind of thing but the only reply was to restart my phone or have the organizer stop sharing then share again but we’ve tried those


A couple notes:

-The organizer isn’t kicking me.

-No one else except the organizer has access to the settings to even kick anyone or change anything.

help.


iPhone 13 Pro

Posted on Jan 6, 2023 08:40 AM

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1 reply

Jan 8, 2023 04:32 PM in response to Earlymatutinal

Hi Earlymatutinal,


We'd like to share some helpful guidance to assist you with this issue with iCloud sharing not working as intended. It sounds like you have checked some great steps so far, and the best article for issues like this is here: If you can't find your family's shared content. This will cover all available troubleshooting for Family Sharing issues and beyond this, the best step will be to contact Apple Support


Thanks for using Apple Support Communities.

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Family member periodically loses Family status in iCloud+

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