Health showing wrong sleep data

Question

Level 1

5 points

Health showing wrong sleep data

Time asleep is more than it should be (it actually showing when I put down and pick up my iPhone), how do I avoid this and only use data from Apple watch.

Posted on Jan 4, 2023 07:45 PM

Reply

Answer 1

Top-ranking reply

P1YU5H Author

Level 1

5 points

Jan 7, 2023 07:53 PM in response to P1YU5H

This issue has been resolved, the thing is I installed an app which was writing sleep data. (OffScreen for iPhone) I disabled its sleep data access and the issue is now resolved.

Reply

Answer 2

bryanr14

Community Specialist

Jan 7, 2023 10:43 AM in response to P1YU5H

Hello P1YU5H,

Thank you for reaching out in Apple Support Communities. Our recommendation is to contact Apple Support, as they can review your concern further with tracking your sleep. You can contact them by using this link here: Apple - Get Support

Kind regards

Reply

Answer 3

alma1090

Community Specialist

Jan 8, 2023 01:01 PM in response to P1YU5H

Hey there P1YU5H,

Glad to read this has been resolved.

Please don't hesitate to reach out in the future if you need assistance with your Apple devices or services.

Regards.

Reply

Health showing wrong sleep data

Similar questions