My daughter's "ask to buy" requests are only being sent to my iMac, which is at work. My wife and I used to receive them on our iPhones. We have read all of the troubleshooting articles, rebooted numerous times, and we are fully current on OS.

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Level 1

4 points

My daughter's "ask to buy" requests are only being sent to my iMac, which is at work. My wife and I used to receive them on our iPhones. We have read all of the troubleshooting articles, rebooted numerous times, and we are fully current on OS.

How do I get "ask to buy" requests to go to parents' iPhones and not just one iMac (which is in my work office and often inaccessible)? OS is current, rebooted numerous times, all on same AppleID.

iPhone 12, iOS 16

Posted on Jan 3, 2023 09:44 AM

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Answer 1

Androish

Level 8

39,549 points

Jan 8, 2023 01:19 PM in response to johnsontyte

If you have made sure everything here is done:

If Ask to Buy isn't working - Apple Support

I would advice to:

Contact Apple for support and service - Apple Support

But I have one more trick that migth work for you, change your device name. (just add a 2 or whatever)

Change the name of your iPhone - Apple Support

And try again, if it still does not work you can just change it back

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My daughter's "ask to buy" requests are only being sent to my iMac, which is at work. My wife and I used to receive them on our iPhones. We have read all of the troubleshooting articles, rebooted numerous times, and we are fully current on OS.

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